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Your IT Capability

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Intermediate

Advanced

IT Management
IT planning, strategy development and governance

Review your IT assets, plan and select your system Understand the cloud Drive innovation through technology

Technology
PCs, infrastructure, servers, hardware, software and email

Develop a basic IT plan and review assets Establish strong IT policies and procedures Deliver greater value to your practice through IT services

Information Systems
Client information, service delivery, donors and members

Learn about key non-profit information systems Understanding and selecting client/case management and CRM systems Understanding your data & systems integration

Online Presence
Websites, social media, search engines, online communications

Get started by claiming your online presence and start a website Expand your online presence with social media and digital marketing Develop advanced campaigns, data driven decisions

Staff Skills
Digital literacy, productivity tools, professional development

Identify staff skills and areas of improvement Self-led education, access free resources Internal mentoring programs, learning management services

Security & Risk Management
Securing your information and disaster recovery

Develop a back up plan Review backup schedules and policies Develop multiple backups

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IT Management
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