IT planning, strategy development and governance.
Leisure Networks aims to build capacity by connecting people through sport and recreation, and by supporting people with a disability to lead ordinary, included lives.
Do you know what IT your organisation uses? An IT asset register can help with your decision making, planning and budgeting. Download the template to get started!
Cloud technology offers a lot of benefits to organisations. In this article, learn what it is and how it can help you.
How not-for-profits can improve their IT by making an IT or ICT plan and sticking to it. Includes templates and examples that you can use to create your own IT plan easily.
Should not-for-profits use a volunteer for something as critical as IT support? This article provides advice on how best to support your organisation's technology set-up.
This is a guide for how not-for-profits should budget for technology or ICT. It includes when to replace hardware, when to upgrade software and how to budget for internet services.
So, you're looking at investing in a new IT system? It could be your server, client management system or finance system. It's important that you take into consideration all the costs that may not be obvious at the start. To help you, we have a template you can use as a starting point for creating a budget.
Need IT help? Find out how you can recruit the support of an external IT company and what steps you should take to make sure you get the right level of support you need.
PCs, infrastructure, servers, hardware, software and email.
Most Australians believe multiculturalism is good for the country, and those perceptions would not be possible if people were not being made aware of the many benefits that come from migration.
How to collaborate securely with China. This case study describes how one organisation upgraded communications and collaboration software and improved security.
Mobile technologies are changing the way people do things at an every-day level. Working with clients and with staff, innovative organisations can benefit from embracing mobile technology.
Email newsletters are a cheap and efficient way to get your organisation’s message out to people who actually want to hear it. This article outlines why you should use email newsletters, choosing a system and evaluating the results.
As the labour market shifts and technology advances, the nature of ‘work’ is changing. Flexible work arrangements are the way of the future, providing benefits for organisations, employees, the environment and the economy. More and more workplaces in the public and private sectors are adopting the practice as a way to lower costs and improve employee satisfaction and productivity.
Internet access is essential for modern practices. Find out what you should look for in an internet plan and how to make the right decision for your practice.
What do you do when it's time to dispose of your tech products? It's important to understand how you should remove it responsibly.
If, after assessment of your workforce, tasks and organisational mission, you decide that teleworking could work for your organisation, to implement telework successfully and sustainably you will need to get an idea of what kind of telework arrangement will work best for your organisation.
Whether you’re replacing one computer or a whole office-full, it’s important to match the new device to your staff and operational needs. This guide looks at how to choose the right PC, and focuses on machines which run Windows. It does not cover Macs or other operating systems.
If you're looking for a mobile device that can help you serve your clients better, a tablet computer could be a great option. Find out what types of tablets are available and the benefits that each of them offer.
Client information, service delivery, donors and members.
While providers understandably want the new system up and running ASAP, rushing the selection and implementation of software is a recipe for disaster
This guide lists questions you could ask when checking references for a system and/or vendor you are considering working with. These questions are geared towards reference checking for client/case management systems, but could also be useful in other situations.
Italics indicate an explanation of why a particular question is being asked.
This checklist is designed to help you think through the major elements of the budget in case management system projects but could also be useful in other situations. Note that the list is not exhaustive, but is a checklist of items that are sometimes overlooked. It’s grouped by project stage, but many organisations will have costs in the first four areas that occur across many (or all) of the stages listed further down.
This is a guide to questions you can ask stakeholders within an organisation when gathering requirements. Use it to interview individuals or when facilitating a workshop to discuss and gather requirements.You don’t need to ask to all questions of everyone but keep a record of who was asked what.
Key questions that will help you identify your non-functional system requirements and also reveal other things you should consider while implementing your new system.
This article breaks down the process for choosing a system that will help not-for-profits fundraise online.
Investing some money and effort into a good client/case management system can bring huge rewards. Having all the information about a client available in one place, accessible by every service provider who needs it, makes it easier for your staff to do their job and significantly improves the experience of the client.
Cancer Wellness Support fosters a culture of innovation by encouraging staff to think laterally and develop their own creative ideas and projects within and outside the scope of their expertise.
By being willing to take risks and adapt, the enterprise has transformed from one with very limited technical adoption to an organisation that is thriving through the technology it has put in place.
This case study describes how they have gone from good to great.
Infoxchange New Zealand has been working on a project to help small-to-medium not-profit social service providers choose a case management system. When we refer to ‘case management system’ we mean a system that is used by social service providers to deliver services to clients such as intake, case management, counselling, respite, workload management and outcomes measurement.
Websites, social media, search engines, online communications.
Thinking about using social media for your organisation? Take some time to plan before jumping in to make sure you get the most out of it.
Your organisation may already exist on online directories and people may already be talking about you. Doing a search online will help you find these listings and claim them so you can track what’s happening on them, respond to customer queries and make any necessary updates.
How not-for-profits can create their own website depends on their needs, in-house skills and budget. There are many DIY options available now, and this article explores the pros and cons of these, including website builders for not-for-profits.
Your online presence is not just a website or social media, it might include entries in directories, map listings or social media sites you might not have created yourself.
How a not-for-profit organisation used social media to create and run a fundraising campaign. Hornby Ku-ring-gai women’s shelter raised $200,000 over a two-week campaign.
There are a range of online fundraising systems that will suit not-for-profits, and before choosing a system there are many different aspects to consider.
Managing events for not-for-profits is easy with online event booking systems. Facebook, Eventbrite or Trybooking are all options. Find out which system will suit your event the best.
If you’re creating articles or blog posts on your organisations website, it’s important to make sure that your content is correct, accurate and engaging. Using different type of media (video, audio, images, photos etc) can be a great way to add extra to your online content.
How to create a digital communications plan for not-for-profits. Identify your target audience, your goals, key messages and channels. See example template.
Digital literacy, productivity tools, professional development.
There’s no point investing lots of money in new technology if your staff don’t have the training to get the full value from it. Here are some low-cost options to provide skills to your staff.
Security & Risk Management
Securing your information and disaster recovery.
Privacy relates to the management and protection of an individual’s personal information. The Privacy Act is the existing Commonwealth legislation which includes Australian Privacy Principles that regulate the standards, rights and obligations for the handling, holding, accessing and correction of personal information.
Keeping your information safe from online threats can be complex, with new threats and new solutions emerging all the time. For many organisations, working with a good IT support provider is one of the best ways to make sure your computers and website are safe.
This guide will help you have an informed discussion with your information and communication technology (ICT) support organisation or IT expert about backing up your organisations important data. It will help to give you the information and concepts to work with them to ensure that you have an adequate backup regime and won’t lose the information you need to keep your organisation running.